Privacy
What HQ keeps about guests, and for how long.
Hermaion HQ is run by players for the Hermaion Corporation, a Star Citizen organisation. This notice is for guests who trade on the Hermaion Exchange. It is short on purpose.
What we keep
Only what a brokered deal needs.
- From Discord, when you sign in
- Your Discord user id, your display name and your picture. We never see your password or your email address.
- When you start
- When you became a client, that you confirmed you are 18 or over and accepted the Exchange's rules (with the time and the rules' version), and the invite code you used, if any.
- Your offers and answers
- What you offer or look for, the price, the system, and any note you wrote.
- Your deals
- The goods, the price and its declared value, the other trader and the broker, each hand-over step with its time, disputes, Guarantee claims and thumbs up. Your record (deals done, disputes, client since) is worked out from them.
- Hand-over details
- On a live deal: the meeting place, each leg's time and place, and the one-time hand-over code.
Nothing else: no payment details (the Exchange is in-game only, never real money), no tracking cookies, no IP addresses. HQ sets one cookie to keep you signed in. Public pages are counted per page and day, never per person.
Who sees it
Your record is public on the board. The rest is not.
- Everyone on the Exchange sees your name and record next to your offers.
- A deal's meeting place and hand-over code are seen only by its two traders and its broker, while the deal is live.
- Hermaion's Board sees deals in dispute and Guarantee claims (the goods, the people and the checklist, never the place or the code), and the list of guests.
- HQ runs on Vercel, its database on Neon and its bot on Railway; Discord handles sign-in. Error reports go to Sentry with tokens, names of places, money and personal details removed first.
How long
Hand-over details go when the dispute window closes.
- Meeting places, leg places and hand-over codes are deleted 72 hours after a deal is done or called off. A dispute or a Guarantee claim keeps them until it is closed and 72 hours have passed.
- Your account stays until you delete it.
- Deals stay for the track record, which keeps the Exchange honest for everyone: when you delete your account they stay as a former client's, without your name.
Deletion
Delete your account yourself, at any time.
Signed in as a guest, open Your record and choose Delete my client account. Your Discord id, name and picture leave HQ, your offers leave the board and the hand-over details of your deals are cleared. Live deals and open claims have to be finished first, because the broker and the other trader depend on them.
For a copy of what HQ holds about you, a correction, or anything else about your data, ask Hermaion's Board in our Discord.
Last changed 5 October 2026.